Contact us

If somebody needs help right now

Call 911. That is the fastest way to get help to someone, and it is why every alert in the Lanturne app has a Call 911 button, which opens your phone's dialer with the number ready.

We answer messages within about a working day. That is fine for a question about the app, and far too slow for an emergency.


Write to us

A person reads every message, and we usually reply within one working day. If something is not working, or you have a question before you start, we would genuinely like to hear from you. Nobody here minds a question, however small.

So we can reply. We use it for nothing else.
You do not have to be technical. “The watch stopped reporting on Tuesday” is a perfectly good message.

Or call us at +1 888 817 1390.

If you already use the app, the quickest way is Settings → Help → Contact us. Your app version and your account come along with the message, so you do not have to describe your phone and we can start helping straight away.


Please do not send us your password. We will never ask for it.


The company

Technium Foundry LLC Jacksonville, Florida, United States Phone: +1 888 817 1390 techniumfoundry.tech


Other pages that may help

Setting up LanturneStep by step, from the phone app to the watch
What you needWhich watch and which phone, and what we would buy
Watch settingsEach setting on the watch, and how to fix one that turned off
Delete your accountHow to do it, and what happens to your data
Privacy policyWhat we keep, and for how long
Terms of serviceWhat you agree to when you subscribe